Delivery Area:

  • Able Air & Power Tools delivers products anywhere in Australia* – (Subject to conditions).
  • International shipping is not available.

Delivery Terms and Conditions:

  • During free shipping promotions, exclusions may apply to remote areas, including remote islands.
  • Able Air & Power Tools reserve the right to change or withdraw free delivery at any time. You will be entitled to a refund or cancellation should you not wish to proceed with the order.
  • Shipping quotes and charges for over-size products are based on the receiver having a forklift to unload the shipment at the receiving end.
  • Some over-size shipments may require Special Delivery Conditions such as tail-gate truck delivery if the receiver does not have a forklift and this will incur more cost than the standard quoted rates. Please check the product description and ask us for more details if it is not clearly specified on the product.

Free Shipping promotion:

  • During “Free Shipping Australia Wide” promotions, terms and conditions may apply for free shipping to regional areas in Australia. Freight charges may be incurred for orders shipped outside of Metro areas.
  • Free Shipping is eligible for any purchase over $200. Exclusions apply for the following purchases and will incur a shipping charge:
    • Purchases delivered to out of metro or remote areas.
    • Products that exceed 1m in length or over 20kg in weight.
    • Products that are special order or non-stock.
  • Free Shipping promotion period is only valid for a limited time and subject to terminate at our discretion.
  • You will be contacted prior to delivery to confirm freight charges.

Other options open to all our online customers, including:

  • Click & Collect -This option allows you to pick up your order from Melbourne stores at no added cost. Once your order has been placed, we will contact you to let you know when your order will be available for pickup.

Insurance:

  • Able Air & Power Tools does not include insurance as part of any product purchased.

Damaged Goods:

  • We recommend you immediately inspect any goods that we deliver to you or that you collect from a Able Air & Power Tools store, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

Further Information:

  • Please do not hesitate to contact one of our friendly staff members to answer any further queries or concerns. The best way to contact us is to email accounts@ableairpt.com.au